857tv Privacy Policy – Malaysian Member Data Protection

857tv is an online entertainment platform offering casino games, Sports Betting and a variety of other games to members in Malaysia. We take our responsibilities as a data operator seriously and are committed to protecting the privacy of every individual who interacts with our platform.

This policy applies to all information we collect through:

• Website 857tv.best and all pages beneath it.
• The member registration process and account management 857tv.
• Financial transactions including deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost and ShopeePay.
• Communications with the customer support team 857tv via Live Chat, email or any other channel.
• Gaming and betting activity on the platform 857tv.

857tv collects several categories of data depending on how you interact with our platform. The following is a summary of the data we may collect:

We only collect data that is necessary for the stated purpose. 857tv does not collect sensitive data such as health information, religious beliefs or political views of members.

857tv uses members' personal data solely for the following purposes:

• Service Provision: To operate and manage your member account, process deposits and withdrawals via your preferred Malaysian payment method, and grant access to all games and platform features 857tv.
• Identity Verification (KYC): To comply with legal requirements relating to anti-money laundering (AML) and to ensure the platform 857tv is intended for eligible individuals aged 18 and above only.
• Platform Security: To detect and prevent fraud, unauthorised access, multiple account usage and any activity that violates our Terms & Conditions 857tv.
• Customer Support: To process and respond to enquiries, complaints and requests submitted to our support team 857tv.
• Personalisation: To present relevant game recommendations, promotions and content based on your preferences and playing activity on 857tv.
• Marketing Communications: To send information about promotions, bonuses, tournaments and the latest offers 857tv — but only if you have consented to receive them, and you may unsubscribe at any time.
• Platform Improvements: To analyse usage patterns and enhance the user experience, technical performance and new features of the platform 857tv.
• Legal Compliance: To fulfil applicable legal and regulatory obligations, including reporting to authorities where required under Malaysian law.

857tv will not use your personal data for any other purpose without first obtaining your consent.

857tv does not sell or trade members' personal data to any third party for marketing purposes. However, under certain circumstances, we may share data with the following parties:

• Payment Providers: Data required to process your financial transactions is shared with approved payment service providers — including Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost and ShopeePay operators. This sharing is limited strictly to the information needed to process payments.
• Game Providers: Certain game session information may be shared with third-party game providers (such as Pragmatic Play, NetEnt, Microgaming) to ensure games function correctly and results are verified.
• Technical Service Providers: 857tv uses trusted third-party service providers for server hosting, analytics, customer support and other technical functions. All such providers are bound by strict data protection agreements.
• Regulatory Authorities: We may disclose data to Malaysian government authorities or regulatory bodies if required by law, court order or to prevent financial crime.
• Business Transfer: In the event of any merger, acquisition, or sale of assets 857tv, member data may be transferred as part of that transaction — members will be notified in advance in such situations.

857tv implementing comprehensive technical and organisational security measures to protect members' personal data from unauthorised access, misuse, loss or destruction. These measures include:

• Data Encryption in Transit: All communications between your browser and the platform 857tv protected with TLS 1.3 / 256-bit SSL protocols.
• Data Encryption at Rest: Sensitive data such as financial information and personal identification is stored in encrypted form on our servers 857tv.
• Strict Access Controls: Only authorised staff 857tv who require access to data in order to carry out their authorised duties, and all access is automatically logged.
• Two-Factor Authentication: Internal systems 857tv is protected with multi-factor authentication to prevent unauthorised access.
• Regular Security Audits: Platform 857tv undergoes regular security audits and penetration testing conducted by independent parties.
• 24/7 Monitoring: A cyber threat monitoring system operates around the clock to detect and respond to any suspicious activity.

While we take every reasonable measure to protect your data, no digital security system can be guaranteed 100% secure. Members are also responsible for keeping their account password confidential 857tv them and report any suspicious activity to us immediately.

Platform 857tv uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage. The types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, game sessions and security. These cookies cannot be disabled without affecting platform functionality. 857tv.
• Performance Cookies: Collecting information on how members use the platform 857tv — pages visited, time spent, errors encountered. This data is used to improve the platform.
• Functional Cookies: Saves your preferences such as language, display settings and game preferences so you do not need to reconfigure them each time you log in to 857tv.
• Analytics Cookies: 857tv using analytics tools to understand usage patterns in aggregate (not at an individual level) for service improvement purposes.

You can manage or disable most cookies through your browser settings. However, disabling essential cookies may affect the functionality of the platform 857tv as a whole. Refer to your browser's guide for detailed instructions on how to manage cookies.

857tv retains members' personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with legal requirements. Our data retention guidelines are as follows:

• Active Account Data: Personal data is retained for as long as your account remains active on 857tv and for the period required following account closure.
• Financial Transaction Data: Deposit and withdrawal transaction records are retained for a minimum of seven (7) years from the date of the transaction, in line with Malaysian legal requirements relating to financial records and AML.
• KYC Data: Identity verification documents are retained for a minimum of five (5) years after account closure or the date of the last transaction, whichever is later.
• Communication Logs: Records of conversations with the support team 857tv is retained for two (2) years for reference and service improvement purposes.
• Game Data: Gaming activity and betting history are retained for three (3) years for audit, dispute resolution, and compliance purposes.

Once the retention period expires, data will be securely deleted or anonymised in accordance with established procedures. You may request early deletion of your data subject to applicable legal retention requirements.

As a member 857tv, you have the following rights regarding your personal data under the Malaysian Personal Data Protection Act 2010:

To exercise any of the rights above, please contact us by email at support@857tv.best, stating the type of request and your account details. We will respond within 7 working days. Some requests may require additional identity verification to ensure the security of your account.

857tv is an exclusive platform for individuals aged 18 and above. We do not knowingly collect or store the personal data of children or minors.

If we find that we have inadvertently collected personal data from a person under the age of 18, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered on 857tv should contact us immediately at support@857tv.best.

857tv reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or new platform features.

When we make material changes to this Policy, we will:

• Displaying a clear notice on the platform's main page 857tv.
• Sending notifications via email to all registered members.
• Updating the "Last Updated" date at the top of this document.
• In the event of highly material amendments, we may seek fresh consent from members before proceeding with data processing.

We encourage you to review this Privacy Policy page periodically. Continued use of the platform 857tv following the publication of any amendment shall be considered acceptance of that amendment.

If you have any questions, concerns or complaints regarding this Privacy Policy or how 857tv handles your personal data, please contact us through the following channels:

• Privacy Email: support@857tv.best — please include the subject line "Privacy Enquiry" for a faster response.
• Live Chat: Available 24 hours a day, 7 days a week, directly from the platform 857tv.
• Response Time: We aim to respond to all privacy-related enquiries within 3 business days and to resolve requests within 7 business days.

If you are dissatisfied with how we have handled your privacy complaint, you also have the right to lodge a complaint with the Department of Personal Data Protection under the Malaysian Ministry of Communications and Digital.